WE’RE MAKING IT EASIER THAN EVER TO STAY CONNECTED WITH YOUR Y MEMBERSHIP. HERE’S WHAT’S COMING:
- SEAMLESS ACCOUNT ACCESS: Manage your membership, update your info, and track your visits—all in one place.
- FIND PROGRAMS WITH EASE: Search, register, and explore classes and programs right from your device.
- IMPROVED COMMUNICATION: Stay up-to-date with personalized notifications, schedules, and event reminders.
- MOBILE-FRIENDLY DESIGN: Access everything on the go with our optimized mobile experience.
FAQs for Members About Our New Digital Experience
- Why is the YMCA upgrading its system?
Our current system is being phased out, so we’re moving to a new one to provide a more efficient and personalized experience for our members. - What improvements can members expect?
The new system is designed with you in mind! You’ll enjoy a streamlined registration process, faster access to account information, and more customized communication. For more details, visit: ymcali.org/digital. - Will there be help available to use the new system?
Yes, our team is here to help! We’re creating short videos and guides on how to register, log into your account, and access other features. For more information, please visit our webpage: ymcali.org/digital. - What should members expect during the transition?
Right now, we are getting things ready. If you have any changes to make to your account, including email address and phone, let us know by Nov. 8. You can stop by the front desk to make sure we have accurate email address and phone on file. Or log into your account on ymcali.org. After November 8, please stop by the front desk to make any updates to your account. Any updates to your account will be documented and processed once the new system is fully live. Our team will handle the details to make this a seamless experience for you.
We appreciate your patience as we work to bring you a more connected and convenient YMCA experience!