WE’RE MAKING IT EASIER THAN EVER TO STAY CONNECTED WITH YOUR Y MEMBERSHIP. HERE’S WHAT’S COMING:
- SEAMLESS ACCOUNT ACCESS: Manage your membership, update your info, and track your visits—all in one place.
- FIND PROGRAMS WITH EASE: Search, register, and explore classes and programs right from your device.
- IMPROVED COMMUNICATION: Stay up-to-date with personalized notifications, schedules, and event reminders.
- MOBILE-FRIENDLY DESIGN: Access everything on the go with our optimized mobile experience.
We are excited to announce that we’re making significant updates to enhance your digital experience at the YMCA of Long Island!
These improvements will make managing your membership, accessing programs, and staying informed easier than ever.
To ensure a seamless transition during these changes, we kindly ask that you take a moment to verify that we have the most up-to-date information for your account, especially your email address.
Having accurate contact details will ensure you don’t miss any important updates, notifications, or announcements about these new features.
You can update your information in two simple ways:
1. Stop by the front desk the next time you visit the Y, and we’ll help you update your account.
2. Log into your member profile and make any necessary updates.
After February 1, please visit the front desk to make your changes. Any changes made to your online account profile will not update our system.
We appreciate your cooperation and patience as we roll out these exciting changes, and we’re committed to making your YMCA experience even better!
FAQs for Members About Our New Digital Experience
- Why is the YMCA upgrading its system?
Our current system is being phased out, so we’re moving to a new one to provide a more efficient and personalized experience for our members. - What improvements can members expect?
The new system is designed with you in mind! You’ll enjoy a streamlined registration process, faster access to account information, and more customized communication. For more details, visit: ymcali.org/digital. - Will there be help available to use the new system?
Yes, our team is here to help! We’re creating short videos and guides on how to register, log into your account, and access other features. For more information, please visit our webpage: ymcali.org/digital. - What should members expect during the transition?
Right now, we are getting things ready. If you have any changes to make to your account, including email address and phone, please do so by February 1, 2025. You can stop by the front desk in person to make sure we have accurate email address and phone on file. Or log into your account on ymcali.org by to make changes to email address and phone number. After this date, all change requests will have to be made at the front desk. These updates will be documented and processed once the new system is live. Our team will handle the details to make this a seamless experience for you.
We appreciate your patience as we work to bring you a more connected and convenient YMCA experience!