Program Policies

Registration & Program Information

Membership at the YMCA is required to take classes unless otherwise indicated. See program schedules for specific class schedules – available at your branch or online at Membership must be valid at the time of registration and remain valid throughout the class period. Classes may be cancelled due to low enrollment. Classes will be pro-rated if registration takes place after program has started.

Program Cancellation/ Refund Policy

For consideration of a refund/credit, for each participant please complete a Refund/Credit Request Form and submit to the Member Service Desk. Child care programs require 30-day notice of change or cancellation.

Program Changes & Cancellations

The YMCA reserves the right to cancel any program that fails to meet enrollment requirements. If the Y cancels a class or program, a 100% refund will automatically be issued.

Inclement Weather

The YMCA of Long Island, Inc. follows the local School District schedule. If the school is closed, our youth and teen programs are cancelled.

Registration Credits & Refunds

Registration Fees, Program Fees and Joiner Fees are nonrefundable. Credits issued are valid for one year from issue date.

Medical Withdrals

If a program participant withdraws due to a medical reason, with written verification by a physician, a prorated refund/credit will be issued. Request must be submitted within two weeks of session end date.

Missed Classes & Make-Up Classes

MISSED CLASSES: In the event that a student misses a class, please contact the program director after the class has been missed. There is no make-up classes, refunds or credits guaranteed when a student misses a class. If a doctor’s note can be provided as proof for the absence, it will be up to the availability of classes whether or not a make-up is available. If a make-up is unavailable, a credit or refund for the missed class may be available.MAKE-UP CLASSES: Due to the popularity of our programs and in adhering to the YMCA curriculum student-to-teacher ratios, make-up classes may not be available. If available, a make-up class will only be offered for students who can produce a doctor’s note. Please contact the program director to inquire.